Payment Policy
Last Updated: Aug 13, 2025
Accepted Payment Methods
At Solaire Femme, we currently accept PayPal for all transactions made through our website. This payment method allows customers to make secure and convenient purchases using their linked accounts or credit/debit cards via the PayPal platform at checkout.
Currency for Transactions
All prices displayed on our website and all transactions processed through our store are conducted in Malaysian Ringgit (MYR). If you are paying in a different currency, your bank or payment provider may apply currency conversion rates or transaction fees that are outside our control.
Secure Payment
We are committed to ensuring the security of your payment information. All transactions on our website are encrypted and processed through Secure Socket Layer (SSL) technology, which provides a secure and private connection between your browser and our server. This ensures your personal and payment details remain protected throughout the checkout process.
Shipping Policy Overview
Once payment is confirmed, your order will be processed within 1 to 3 business days, with delivery typically completed within 3 to 5 business days across Malaysia. We offer free shipping on all orders. For full details regarding delivery timeframes and handling processes, please refer to our Shipping Policy.
Return & Refund Policy Overview
We want you to shop with confidence. If you are not satisfied with your purchase, we offer returns and exchanges for both defective and non-defective products that are in new and unused condition within 30 days of delivery. Return shipping is free, and refunds are processed within 10 business days of receiving the returned item. For more detailed information, please visit our Return & Refund Policy.
Privacy Policy Overview
Your privacy is important to us. We collect, use, and store your personal data strictly in accordance with applicable data protection laws. Any information submitted through our checkout process is used solely to fulfill your order and improve your shopping experience. For a comprehensive explanation of how we handle your data, please review our Privacy Policy.
Google Merchant Center Compliance
Solaire Femme complies fully with Google Merchant Center policies. We are committed to providing transparent, accurate billing and checkout information. All transaction details, including pricing, currency, return conditions, and customer rights, are clearly disclosed prior to purchase to ensure a compliant and trustworthy shopping experience.
Need Help?
If you have any questions regarding billing, payment, or order confirmation, we encourage you to reach out to us for assistance.
Store Name: Solaire Femme
Email: info@solairefemme.com
Address: A-27-03, Kuchai Sentral Residences, Jalan Kuchai Maju 9, Taman Kuchai Jaya, 58100, Kuala Lumpur, Malaysia
Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)
Contact Form: Contact Page
Response Hours: We strive to respond within 48 Business Hours